For all aged care enquiries
Please contact the Regional Manager on (08) 8972 9047 or at agedcare@ropergulf.nt.gov.au
Aged Care Programs
The Council provides aged care services through two different programs. These are called the Commonwealth Home Support Programme and Home Care Packages.
Commonwealth Home Support Programme (CHSP)
CHSP is an entry level aged care program that helps you live independently at home. It provides small amounts of help such as meals or laundry, things that can help you to stay strong and well. My Aged Care tells us what sort of help you have been approved for.
The program can also provide help for a short time if you are recovering from an illness or injury, such as when someone has a stroke and comes home from hospital and just needs a little bit of help with everyday tasks.
Home Care Package (HCP)
You might need a Home Care Package if you have lots of different health problems and need more help to live at home safely.
There are four different levels of packages, with a level 1 package being the lowest and level 4 being the highest. The Government provides packages that match the person’s assessed needs.
NDIS Programs
Roper Gulf Regional Council is an unregistered provider for the National Disability Insurance Scheme (NDIS) support services in all of the above communities for the following categories:
- Assist personal activities
- Assist travel / transport
- Group / centre activities
- Social and community participation
- House hold tasks
To receive these services please note the following information:
- Support Coordinator can assist you to discuss your needs and requirements with Council. Contact Roper Gulf Regional Council to discuss your requirements.
- Have a signed Service Agreement in place before services can commence.
Note: The meal services are NOT free and require payment from each individual for both Aged Care and NDIS
Service Sites
Roper Gulf Regional Council is an approved registered provider and operates Aged and Disability Care support services in the following communities.
| Aged Care Centre Locations | Phone | Opening Hours (Mon - Fri) |
| Mataranka | 8:00am - 4:36pm | |
| Ngukurr | (08) 8975 4208 | 8:00am - 4:36pm |
| Numbulwar | (08) 8977 3123 | 8:00am - 4:36pm |
| Wugularr | (08) 8977 3122 | 8:00am - 4:36pm |
We also provide services in Barunga, Bulman, Weemol, Jilkminggan, Manyallaluk and Urapunga.
As an approved registered provider we follow the Aged Care Quality Standards. To receive these services you must be assessed and have a referral sent to Roper Gulf Regional Council, through My Aged Care.
Services available are (not all communities have all services available):
- Meals
- Home Cleaning
- Washing/Laundry
- Personal Care
- Yard Cleaning
- Transport
- Group Activities
- Individual Support
- Assistance with Equipment
- Advocacy
Our Staff
Kerry Cree
Aged and Disability Care Coordinator - Numbulwar
Through working in remote communities, I have found a love for both the lifestyle and the people. A Sydney boy originally, I am a long way from home but I have no intention of leaving the Territory anytime soon; the hospitality I’ve received since being in the Roper Gulf is like nothing I’ve experienced.
My role as an Aged Care Coordinator in Numbulwar backs onto 7 years that I have already spent in the Community Services industry. My career in person-centered’ roles is a great source of passion for me as it allows me to work towards outcomes that are much greater than myself.
Aged Care Services are such a fundamental component of remote communities and they provide us, as workers, an opportunity to give back to its most senior members. Where these essential services are so often overlooked, Roper Gulf Regional Council has set the benchmark to show the NT what quality of care can and should look like.
Backed by an exceptional team, both in Katherine and Numbulwar, I am very excited by the prospect of what we will achieve in this division. Let’s continue pioneering the standard of service delivery and serving our communities in a manner that is measurable and meaningful!
Deb Smith
Aged and Disability Care Coordinator - Wugularr
I have 17 years’ experience in Aged Care. I have worked in various roles within the Aged Care sector. I enjoy working in Aged Care because everyone has a story and every story is different. I like getting to know my clients, so I can help them enjoy their interests and hobbies.
Service Documents
| Charter of Aged Care Rights | Download here |
| NDIS Referral Form | Download here |
| Complaint Process | Download here |
| Client Handbook | Download here |
| Service Fees and Charges | Click here |
Client Survey
Roper Gulf Regional Council seeks to understand and respect the needs of each person we support. It is important for us to get your feedback so we know if we are helping the right way and how we can make things better.
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